DIGIMON UP Web Store: Official Link, Free Gifts, and Purchases

Official DIGIMON UP Web Store Link

Use the publisher's global store on the bandainamcoentwebstore.com domain. The DIGIMON UP official website links to this same Bandai Namco Entertainment store.

Check the full hostname before signing in. The page should use HTTPS and end in bandainamcoentwebstore.com. Avoid shortened links from unknown posts, copied login pages, and stores that ask for your game password directly.

The store supports English, Traditional Chinese, Korean, French, Portuguese, and German. Change the language from the selector at the top of the page before reviewing an offer or payment condition.

Link Your Bandai Namco ID

The official store requires a Bandai Namco ID linked to your game account. Complete the account link before trying to claim a gift or buy currency.

1. Open DIGIMON UP and locate the account-linking option.
2. Sign in to or create your Bandai Namco ID through the official flow.
3. Confirm that the game account and Bandai Namco ID are connected.
4. Open the official web store and select Login/New Registration.
5. Sign in with the same Bandai Namco ID and verify that the store shows your linked game profile.

Never send a password, one-time code, recovery code, or payment details to a person claiming they can link the account for you. The official process happens inside the game and Bandai Namco pages.

Current Free Gifts and Store Offers

As of July 17, 2026, the global store shows two notable free offers:

Promotions, limits, and prices can change. Read the live product card before confirming. A button marked Receive is a free claim, while Purchase leads to a paid transaction.

The store also lists limited DigiDiamond packages with weekly or monthly purchase caps. Paid purchases are processed by an external payment provider, currently Xsolla. The official page states that cancellations are not accepted after purchase, so confirm the account, item, currency, amount, and regional price before paying.

How Store Delivery Works

Bandai Namco says purchased items are added directly to your inventory after you leave the shop screen or restart the app. Certain items can be sent to the in-game gift box instead.

Use this order after a successful claim or payment:

Finish the store transaction -> Close the shop screen -> Restart DIGIMON UP -> Check inventory -> Check the gift box

Avoid repeating the transaction while delivery is pending. The official store warns that buying simultaneously in the app and on the web when a limited offer has one attempt remaining can cause two charges. The product may still be provided only once, and the store says refunds or compensation generally cannot be offered for that duplicate payment.

Troubleshooting a Missing Purchase

1. Confirm that the store displayed a successful receipt or completion screen.
2. Leave the web store and fully restart DIGIMON UP.
3. Check both the relevant currency balance and the gift box.
4. Make sure you logged in with the Bandai Namco ID linked to the intended game account.
5. Save the store receipt, transaction number, purchase time, product name, and amount.
6. If the item remains missing, use the official DIGIMON UP support link shown on the App Store or Google Play listing.

Do not publish a full receipt or player identifier in a public community channel. Send purchase evidence only through the official support form.